THE PREFERRED PLACE FOR PEARLS AND FINE PEARL JEWELRY
| Personal Style | Wedding Jewelry | Gift Ideas | Most Popular | Pearl Education |
  Free shipping, 30-day returns with free return shipping | Shopping Bag | Order Status | Wish List | Sign In |
Free Gift with Orders $100 or More, Plus Free FedEx US Shipping and Gift Box! View Details.  

  Search
 
  More Search Options

  Shop by Jewelry

  Pearl Rings
  Pearl Pendants
  Pearl Earrings
  Pearl Strand Necklace
  Pearl Stud Earrings
  Pearl Necklaces
  Pearl Bracelets
  Gift Ideas

  Shop by Pearls

  Akoya Pearls
  Freshwater Pearls
  Tahitian Pearls
  Mabe Pearls
  South Sea Pearls

  Essentials

  Free Shipping
  30-Day Return Policy
  Quality Assurance
  Free Jewelry Box
  Shopping Safety
  Pearl Buying Guide
  Testimonials
  Help Center
  Enter Your Email Address to Receive Special Offers
 
 
Questions? Contact
service@legendblue.com

ABOUT SSL CERTIFICATES
Home > Help Center > Ordering
Ordering
  • Finding a specific item
  • Placing items on your shopping bag or wish list
  • Payment options
  • Sales tax
  • Completing checkout process
  • Track your order
  • Cancel your order
  • Back Order/Special Order
  • Terms and Conditions
  •  
    Finding a specific item

    Use our handy search tool to find the item. If you know the item number such as 5001, simply enter it in the search box located on the upper left side of every page, then click on "Go" button. Alternative, you can enter keyword such as "Akoya" to find all items matching your criterion "Akoya". Also, you can click on "More Search Options" and then do a combination search by price, category and pearl type. It's easy and fast!

    Placing items on your shopping bag or wish list

    1. Find an item you are interested in
    2. On that item's detailed information page, click the "Add to Shopping Bag" button to add it. You will be taken to Shopping Bag page. The item you just placed will appear there.
    3. On Shopping Bag page, click "Proceed to Checkout" to begin checkout process, or click "Continue Shopping" to go back to shopping.
    4. You can review your shopping bag from any page by clicking the "Shopping Bag" icon found at the top of every page on our store. You can change quantities of an item or remove an item from your Shopping Bag
    5. If you do not purchase the items in your shopping bag, they may be removed by us after a period of time to enable other customers purchase the same items.
    6. To enable the benefits of Wish List, you first have to create an account with Legend Blue. You can save items in your wish list and even email the entire wish list to your friends for advice. To create an account with us, click here.

    Payment options

    We accept major credit cards (Visa, Master, Discover and American Express). Please make sure you enter the correct first name, last name, card number, expiration date and verification code as they exactly appear on your card, and billing address, home phone number as you registered with your credit card company. For your own protection, we may contact you to verify your order. Our site is absolutely secure to use credit cards.

    Sales Tax

    Legend Blue currently does not charge sales tax for items being shipped to any address in all states within US except California. Items shipped to a California address will be charged sales tax.

    For all international orders, Legend Blue does not collect duties and taxes and can not determine in advance what these fees will be. Customers are responsible for paying the customs and import duties which are levied once your package reaches your country.

    Completing checkout process
    1. In order to purchase items from our site, you need to first place them in your shopping bag.

    2. Please review all the items you've placed in your Shopping Bag to ensure the items are correct. After you've finished shopping, click on "Proceed to Checkout"

    3. If you are a new customer, you can either create an account and make the purchase or purchase without creating an account. We strongly recommend creating an account as you'll enjoy many more benefits as a registered customer. If you are a returning customer, you can log in directly. Click "Continue"

    4. Billing & Shipping Addresses information:

      Please make sure you enter the correct first name, last name, card number, expiration date and verification code as they exactly appear on your card, and billing address, home phone number as you registered with your credit card company. For your own protection, we may contact you to verify your order.

      If you want to ship your order to the same address as your billing address, check the box accordingly. Otherwise, provide your shipping address. Then choose your shipping method. Each order comes with a free shipping method, if you wish to receive it even faster, select expedited method for a small discounted fee. The shipping cost for each option is listed. At Legend Blue, your shopping safety is our priority. We provide the safest online shopping environment by using the latest Secure Sockets Layer (SSL), an encryption technology to ensure 100% shopping safety.

      After you have provided all required information, click "Continue"

    5. Review all the billing and shipping information you have entered and edit if necessary. If you need to change the quantity of an item, or delete an item, you can go back to "Shopping Bag" section by clicking the link near the top of Order Review page, then make your change. If everything is correct, click "Place Order" to complete your order.

    6. You'll see order confirmation on the next page. A confirmation will also be sent to you via email.
    Track your order

    After you place your order, you'll receive an email confirmation from us. As soon as we ship your order, you will receive shipping notification via email again. You can track your order status by visiting our web site, clicking "Order Status" link located on top of every page, then entering information required.

    Cancel your order

    Due to our commitment to process orders quickly, please notify us immediately if you decide to cancel your order. The quick and easy way is go to our web site clicking "Order Status" link to get your order status then cancel your order through the button "Cancel Order" . Alternatively, you can email us at service@legendblue.com with our name and order number to cancel your order. If we have not shipped your order, we'll cancel your order and your credit card will not be charged. If your order has been shipped, we may not be able cancel your order, you need to return the merchandise back to us in order to receive refund. In this case, we treat it the same way as a return.

    Back order & Special Order

    Occasionally, a product is out of stock. When that happens, you will see the product's availability as "Back Order" on product detail information page. Most items that are backordered are expected to arrive in our warehouse within 2 to 3 weeks. We ship all backordered items as they become available. If you have ordered more than one item and any of those items is on backorder, you will receive multiple shipments.

    For some special items, we do not regularly stock them, but we will be happy to place a Special Order for you if you purchase it today. Typically, it takes 4-6 weeks for a Special Order item to be shipped to you. Your credit card will not be charged until we ship your product, and you may cancel your order at any time before the item ships.

    Terms and conditions

    Prices and availability of products on our site are subject to change without notice. Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

    Portions of the Web Site such as My Account require registration and log-in processes in which you will select a password. Your password may be used by you solely for your individual use of this Web Site. You are responsible for maintaining the confidentiality of your password. All activities that occur using your Password are your responsibility, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

    Each time you purchase an item at Legendblue.com, you represent to Legendblue.com that you are either an individual 18 years of age or older.

     
     
     
    Help Center
    Quick Help
    Ordering
    Shipping
    Returns
    My Account Information
    Mailing List
    Safety, Security & Privacy
    Become Business Partner
    About Legendblue.com
    Contact Us
     


    About Us Safety & Privacy Customer Service Contact Us Site Policy Resources
    All Rights Reserved. Legend Blue Inc.
     
    Pearl Rings |  Pearl Strand Necklace |  Pearl Earrings |  Pearl Stud Earrings |  Pearl Necklaces |  Pearl Pendants |  Pearl Bracelets |  Akoya Pearls |  Freshwater Pearls |  Tahitian Pearls |  South Sea Pearls |  Elegant Pearl Jewelry |  Unique Pearl Jewelry |  Wedding Pearl Jewelry |  Pearl Gifts by Price |  Popular Pearl Jewelry |  Special Pearl Gifts |  Pearl Education